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Unlock Potential Improvements with Quantum's Baggage Suite

Enhance every aspect of your baggage operations, from reducing mishandling to boosting efficiency and satisfaction.

Cost Saving

Unlock the potential for increased profitability and minimized costs with our comprehensive approach.

Misshandled Bags

Minimize mishandled baggage incidents to streamline operations and improve service reliability.

Passenger Experience

Improve passenger satisfaction through a seamless and stress-free travel experience with our user-centric approach and Reflight automatisation.

Operational Efficiency

Increase operational productivity and streamline processes with our efficiency solutions.

The Quantum Baggage Suite

Elevate baggage handling with the Quantum Baggage Suite. Modular, adaptable, and integrative, our solutions fit your unique needs, enhancing efficiency and passenger satisfaction, while seamlessly integrating with existing systems. Our Suite is fully IATA 753 compliant.

QuantumBMS

Discover QuantumBMS, our comprehensive baggage management system (BMS) designed to provide end-to-end visibility and control over every step of the baggage journey.

Track and trace bags from check-in to final delivery

QuantumBMS enhances baggage management by tracking bags from check-in to arrival, seamlessly integrating with QuantumBRS or other BRS systems. Tailored to your unique operational needs, QuantumBMS ensures efficient, synchronized baggage handling that enhances the passenger experience.

Benefits of QuantumBMS

QuantumBRS

Revolutionize baggage reconciliation with QuantumBRS, ensuring every piece of luggage reaches its rightful destination on time. Boost operational success and traveler trust with our cutting-edge technology.

Tracking Baggage from A to B

QuantumBRS, a sophisticated Baggage Reconciliation System (BRS), ensures accurate baggage tracking from departure to arrival amidst the daily flow of numerous passengers and bags. While perfectly aligned with QuantumBMS, our BRS solution is also designed to be vendor-agnostic and work seamlessly with other BMS systems.

Benefits of QuantumBRS

QuantumReflight

With QuantumReflight, you can automate the journey of every mishandled bag with precision and speed.

Turn lost bags into impressive customer service

Passengers expect their checked bags to be at the baggage claim area upon arrival. QuantumReflight automates the re-flight and re-routing of mishandled bags, ensuring fast, efficient service. Accessible on mobile devices, it integrates with airlines’ DCS, reservation, baggage and lost and found systems to quickly process mishandled/IROP baggage and significantly reduce wait times.

Benefits of QuantumReflight

Our Latest Blog Posts

Quantum’s GSE fleet management solution is already installed at 10 different stations in South American, airports are live already for many years, 3 stations have test installation and one major rollout just started.

LATAM has installed our system in Sao Paulo and Rio de Janeiro for over 4 years ago.

Talma in Lima, Peru manages over 250 vehicles with the Quantum EFM solution. The solution is tightly integrated with the back-office IT systems from Talma.

LASA currently operates in 3 airports: Medellin, Cali, Bogota. For customers like LASA we offer a multitenant solution allowing central management and local control. This feature will be even more important to Talma and LASA as both companies have announced to merge. The Quantum solution can now combine bother operations easily without complex data transitions.

SAI in Bogota is currently reviewing our solution for installation at all their stations in Bogota.

All our customers report significant benefits they experience with our system already shortly after the installation is completed.

Contact info@quantum.aero to get more information.

Quantum Aviation Solutions will provide a complete Fleet Management Solution to SAI, Servicios Aeroportuarios Integrados’s Motorized and Unmotorized Ground Handling Equipment in Colombia

Servicios Aeroportuarios Integrados Ground Handling (SAI) has awarded Quantum Aviation Solution with a contract to install Quantum’s advanced fleet management solution on 400 motorized and 600 unmotorized assets of its fleet of ground support equipment at the Bogota Airport.

After testing the system in a Proof of Concept SAI selected Quantum.

“Using the solution from Quantum allows us to reduce our operational cost, increase safety and significantly improve the efficiency on the ramp. We were impressed by how flexible the Quantum system is, and how adaptable to our specific business requirements. We consider this relationship with Quantum as a close partnership and expect strong support from Quantum for our planned growth in Colombia and Latin America” says Carlos Monzon, CEO of SAI.

SAI will benefit from the Quantum’s product functionality that includes planning, scheduling, tracking and controlling all motorized and non-motorized equipment at the airport ramp. In addition, it provides detailed information on engine parameters supporting predictive maintenance and reducing costs, and engagement status supporting the operational processes at the ramp and significantly reducing cost. Henry Molano, Operations Director, comments on SAI’s objective: “We want to take care of our clients – their fleet, passengers and their luggage – with a punctual, safe and reliable service, making optimal use of our resources. We are implementing Quantum in our largest station in this first stage, but our vision is to implement it in all the stations in which we operate, so that our customers are reassured that the equipment we use in their operations is ready and available to serve them, making decisions proactively in the face of eventualities. We believe that Quantum is one of the enablers to do this”.

The system will be installed standalone initially quickly, followed by a second phase to integrate it with SAI’s backend systems, including Flight Information and Maintenance Support Systems. On its digital transformation plan, SAI relies on Quantum to build its Operations Control Center (CCO) that will allow SAI to predict operation and equipment probabilities, so the Operations team can make the best choices, and react better and faster when a customer needs it. All of this is part of the plan to become the most reliable and trustable handler for all clients.

“We are very pleased to support SAI in its planned growth by bringing our extensive experience from similar projects to SAI in Bogota. Our adjustability to customer processes and our simple integration capabilities will be key success factors for this installation” states Ursula Hess, Managing Director of Quantum Aviation Solutions GmbH, the business unit for Quantum’s GSE solutions.

 

Servicios Aeroportuarios Integrados Ground Handling (SAI) is a Colombian company, with more than 30 years of experience in Ground Solutions Services, Customer Service and Operational Dispatch. SAI provides its services in seven cities across Colombia: Bogotá, Medellín, Cali, Cartagena, Armenia, Corozal, and Pereira. Since November 1st, SAI became part of the Avianca Holdings group and its expansion plan will lead to expand its operation in other cities of Colombia and Latin America. SAI attends all types or Aircraft and amongst its customers are Colombian Airlines: Avianca, Viva Colombia and International Airlines such as: Delta, Iberia, American Airlines, Spirit, KLM, Air Canada, Air Transat, Aerolineas Argentinas, Aeromexico, and others. With one of the most modern and robust Ground Support Equipment Fleet and almost 3.000 employees, SAI serves more than 300 airline operations a day, becoming one of the biggest handlers in Colombia. In terms of operations, in 2018 SAI attended more than 80.000 flights, connected 7 Million pieces of luggage and helped transport more than 155.000 passengers with reduced mobility.

David Kennedy discuss IATA-753 compliance, passenger expectations and more in the Summer 2018 issue of Airline Ground Services.

Read the full news here

IATA RESOLUTION 753 – Quantum